The technical service online goes far beyond that of a simple phone call. Techniciansunfortunately, despite their good experience, fail to resolve in an immediate way, only 50% of the problems relating to coating systems in the body shop, because of the distancefrom the problem and the impossibility of being able to see instantly.
Thanks to the latest HD camera in a range of support contracts you can get a view of the problem in real time even at a distance, which would enable the engineer to solve itquickly. In this way, the resolution rate increases up to 95%.
Moreover, this system makes it possible to train staff on the use of technological systems present in the body shop (robotic IR gas, LPG and natural gas of any type and model, IR electrical installations etc..) directly on-line